STORE POLICY
SHIPPING
Processing time | The time needed to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times | North America: 5-7 business days
Europe: 3-4 weeks
Australia, New Zealand and Oceania: 3-4 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them.
Actual delivery time will depend on the shipping method chosen
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Customs and import taxes | Buyers are responsible for any customs and import taxes that may apply. Delays and additional cost may apply due to customs.
DIGITAL DOWNLOADS
Your files will be available to download once payment is confirmed. You will be transferred to Etsy for payment and automatic download.
RETURNS & EXCHANGES
Returns, exchanges, and cancellations are accepted here at Ah! Creatives.
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 24 hours of purchase
The following items cannot be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Custom or personalized orders
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Perishable products (baking orders or flowers)
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Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order, I am more than happy to assist in any way possible!
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments - Inquire
PRIVACY POLICY
I will only use your shipping and billing address, and contact information
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To communicate with you about your order
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To fulfill your order
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Your information is never shared outside of Ah! Creatives